Privacy Policy.

1. Introduction

We take your privacy seriously. You use Selara by sharing personal things, so we want to explain clearly how we look after them. This policy applies together with the Terms of Use.

By using Selara, you acknowledge that your information will be handled as described here. If you do not agree with this policy, please do not use the service.

2. Scope

This policy applies to the Selara app, website and sales page, and to emails and notifications we send. It does not apply to third-party sites and services you reach through links, which have their own policies.

It also applies to purchase and subscription management, to support channels and to any other service we operate that points to this policy.

3. Information we collect

3.1 Information you provide

• Account: name, email, password (stored in protected form, never in plain text) and language.
• Birth: date, time and city, used to calculate your birth chart.
• App use: check-ins, tarot and card questions and choices, details for the compatibility comparison, messages to the Master and the memories the Master notes down.
• Support: messages and emails you send us.

3.2 Information collected automatically

• Technical data: IP address, device and browser type, time zone and access logs, used for security, attempt limits and abuse prevention.
• Credit use and the statement of movements.
• Essential cookies and local storage (see the section on cookies).
• App use: features used, screens viewed, session duration, crash logs and general usage patterns.
• Approximate location, derived from the IP address or time zone, used to choose language and currency and to prevent fraud. We do not collect precise location.

3.3 Information from third parties

We receive from Stripe the payment confirmation, the card brand and last digits and the subscription status. We receive from the artificial intelligence provider the answers it generates.

We also receive limited billing details, such as name, email and country, to complete and manage the purchase.

4. Sensitive information

Your birth date, time and place and what you tell the Master or write in check-ins may reveal sensitive information, such as health, relationships, beliefs or orientation. You decide what to write.

We handle this content with the same care as the rest of the data and use it only to provide the service you asked for, based on your consent and on performing the contract. You can withdraw consent at any time by deleting memories, deleting your account or writing to us.

Your birth date, time and place are used only to calculate your chart. Although under many laws they are not sensitive data, we handle them with care because they are personal. Where the law requires it (LGPD and the EU and UK GDPR), processing is based on your consent, given when you submit this information, and you can withdraw it at any time by writing to support@selaraplus.com.

5. How we use information

We use the data to:

• calculate your birth chart and generate readings, cards and the Master's answers;
• remember what you have shared, when memory is on;
• create and protect your account and keep the service running;
• charge, control credits and issue receipts;
• send service emails (confirmation, password recovery) and, if you allow it, notifications;
• answer support requests;
• prevent fraud, abuse and breaches of the terms;
• meet legal obligations and improve the service using aggregated information.
• administer credits and the subscription, including the management and cancellation portal;
• send service communications (purchase confirmations, renewal notices and refund confirmations) and, only where permitted and in line with your preferences, marketing communications;
• enforce the Terms of Use.

6. Legal bases for processing (Brazil, EU and UK)

We process data based on:

• performance of the contract: to provide the service you signed up for;
• consent: for sensitive data, for the Master's memory and for notifications, which you can withdraw at any time;
• legitimate interest: for security, fraud and abuse prevention and improving the service, always respecting your rights;
• legal obligation: for tax records and responding to authorities.

7. Artificial intelligence and automated content generation

Readings and the Master's answers are generated automatically by an artificial intelligence model provided by Anthropic, through a commercial-use interface (API).

To do this, we send the provider a summary of your chart, your messages and, if memory is on, the relevant notes.

Generated content does not produce legal effects on you and does not decide anything that significantly affects you. If you want a decision made by automated means to be reviewed, write to support@selaraplus.com.

This processing is not used for decisions about credit, employment, insurance or similar matters. It is used only to create entertainment and self-reflection content, as described in the Terms of Use. AI providers process the data on our behalf, under confidentiality and data protection contracts.

8. How we share information

We do not sell your data. We share it only with providers who process it to provide us the service:

• Anthropic (artificial intelligence): chart summary and messages, to generate the answers.
• Railway (hosting and database): stores the account and the app data.
• Resend (email): sends and receives service and support emails.
• Stripe (payments): receives the data needed to charge and issue receipts, and handles card data under its privacy policy, at stripe.com/privacy.
• Open-Meteo (city search): receives only the text you type in the city field.
• Support and email tools: used to receive and answer your messages.

We may also share data when the law, a court order or an authority requires it; to protect rights and safety and prevent fraud; in a reorganization or sale of the business, with notice to you; and with your consent.

A current list of the providers that process data on our behalf is available on request by writing to support@selaraplus.com.

9. Your privacy rights

9.1 United States (California and other states)

If you live in a state with a privacy law, you can ask to know what personal data we hold, to access, correct and delete it, and to opt out of the sale or sharing for advertising, which we do not do. We do not discriminate against people who exercise these rights.

Residents of other states with a privacy law (such as Virginia, Colorado, Connecticut and Utah) have similar rights to access, correct, delete and opt out of certain processing. You can also ask us to limit the use of sensitive personal information. Opt-out requests can be sent to support@selaraplus.com.

9.2 European Union and United Kingdom

You can ask for access, correction, deletion, restriction, portability and objection to processing, withdraw consent at any time and complain to the data protection authority in your country.

In the United Kingdom, the authority is the Information Commissioner's Office (ICO).

9.3 Brazil (LGPD)

You can ask for: confirmation that we process your data; access; correction; anonymization, blocking or deletion of unnecessary data; portability; deletion of data processed with consent; information about who we share it with; information about the possibility of not consenting and its consequences; withdrawal of consent; and review of automated decisions. You can also complain to the National Data Protection Authority (ANPD).

9.4 Australia and New Zealand

If the Australian Privacy Act 1988 or the New Zealand Privacy Act 2020 applies to you, you may ask for access to and correction of the personal information we hold and lodge a complaint with the Office of the Australian Information Commissioner or the New Zealand Privacy Commissioner.

9.5 Other countries

If you live in another country, we respect the rights that local law gives you.

9.6 How to exercise your rights

To exercise any of these rights, write to support@selaraplus.com with your account email and a description of your request. We may ask for information to confirm it is you. We reply within 30 days; in Brazil, confirmation of processing and access in simplified form are answered immediately, and the full declaration within 15 days.

We honor applicable rights wherever feasible, regardless of location.

10. Children's privacy

Selara is for people over 18. We do not knowingly collect data from minors. If we learn that an account belongs to a minor, it will be closed and the data deleted. If you think this has happened, write to support@selaraplus.com.

11. Cookies and similar technologies

We only use what is essential for operation:

• a session cookie, which keeps you signed in;
• theme (light or dark) and language cookies;
• browser local storage, to remember preferences, such as notices already dismissed;

You can block cookies in your browser or device settings, but parts of the app may stop working.

12. International data transfers

Asterion Global LLC is in the United States, and our providers also process data in the United States and other countries. Your data may therefore be processed outside the country where you live.

Where the law requires, we use recognized transfer mechanisms, such as standard contractual clauses, and require providers to offer a level of protection consistent with the LGPD and applicable laws.

We serve people in several countries (including the United States, the United Kingdom, the European Union, Australia, New Zealand and Brazil). For transfers from the United Kingdom and the EU, we use mechanisms such as standard contractual clauses and, in the United Kingdom, the recognized transfer agreement or addendum.

13. Data retention

We keep data while your account exists. “Current moment” memories expire in 30 days. You can delete memories, conversations and the account whenever you want.

When you delete the account, we delete your data. We may keep the minimum needed to meet legal obligations (such as tax records of payments), to resolve disputes and to prevent fraud, for as long as the law requires.

14. Data security

We use encrypted connections (HTTPS), protected passwords, limits on access attempts and restricted access to data. Card data is handled by Stripe, which follows the PCI security standard, and we do not store it. No system is completely immune; if there is a significant incident, we will notify you and the competent authority.

15. Third-party links and services

Selara may contain links to third-party sites and uses third-party services, such as Stripe, whose privacy policy is at stripe.com/privacy. We do not control these services and recommend that you read their policies.

16. Changes to this policy

We may update this policy. If the change is significant, we will let you know in the app or by email before it takes effect. The version date appears at the top of the page.

17. Contact us

Data protection contact for privacy requests: support@selaraplus.com. Address: Asterion Global LLC, 412 W 7th St, Ste 1148, Clovis, NM 88101, USA.